Do you ship internationally? Yes! EthGebya ships worldwide with free shipping to the US, Canada, EU, and UK. For other regions, shipping is calculated at checkout. All international orders are sent with DHL Express, and once shipped, you’ll receive a tracking number for updates.
How long does delivery take? Most of our outfits are made to order. Processing times vary by design, but once your order is ready, shipping usually takes 3 – 5 business days to most major destinations.
How much does an outfit cost? Our prices vary depending on the design and level of customization. All available outfits are listed with prices on EthGebya.com. If you have a design in mind that is not listed, send us a photo and we’ll provide a quote and estimated delivery time.
Can I customize my outfit? Absolutely. Many of our customers choose custom embroidery, unique colors, or style adjustments. Customization costs depend on the complexity of the request - contact us with your idea, and we’ll make it happen.
Do you make children’s outfits? Yes, we create traditional Ethiopian outfits for children of all ages. Please reach out to confirm measurements and pricing before placing an order.
Do you have ready-made outfits? We do carry a limited selection of pre-made dresses, but the majority of our products are crafted especially for you. This ensures better quality, sizing, and personalization.
How do I know my size? You’ll find a measurement guide and size chart on our website. To ensure the best fit, we recommend sending us your exact measurements when placing your order.
What is your return policy? You may return an outfit within 30 days of delivery if it is unworn and in original condition. Please note: custom-made orders are non-returnable, as they are crafted specifically for you.
Do you offer discounts? We provide seasonal promotions around holidays and weddings, and we’re happy to offer discounts for returning customers or multiple outfit purchases.
